Service contract and field service
When you have invested in a robot system, it is important that you as a customer can produce without having to suffer acute downtime. In order to ensure the production, the robot system must be serviced on a regular base. It is in case of accident important that you quickly get in touch with us and easily get hold of the necessary spare parts.
To ensure your production, we offer service contracts in various forms. A service contract includes the following elements:
* We service your robot station at least once per year
* You get access to a phone number for support that is staffed until 22:00 on weekdays
* Discount on wear and spare parts
* A promised response time at emergency breakdowns
* Access to loan and rent equipment